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CUSTOMER EXPERIENCE

CRMC 2024

 Brand Score

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About CRMC 2024

Welcome to #CRMC2024 Don't miss out on your chance to join us this year!
Attend Real-World Case Studies from leading brands including; Albertsons, Anthropologie, BarkBox, Ford, Harley-Davidson, Panera Bread, PepsiCo, Ulta, Victoria's Secret, Wawa, Wilson Sporting Goods and more. Expert Keynotes will also be on hand to challenge your strategic thinking. Numerous peer-to-peer and Brand-Only Activities, Networking, and an intimate meeting space round out this event.
CRMC was founded in 1994 with the goal of providing an environment of camaderie and sharing among Brand Marketers, with a focus on CRM. While the industry has changed (to encompass AI, CX, Mobile, Social, and so much more), our core tenants have remained the same. Attend CRMC to learn, connect, share accomplishments and challenges, and feel a part of a strong community.
Real-world and applicable Customer Marketing takeaways via 20 curated Brand Case Studies representing numerous verticals including Big Box, CPG, DTC, Hotel, QSR , Restaurant, Specialty, and many more. Peer-to-Peer sharing focus.
Meet your customer marketing peers via group discussions, meetups, roundtables, table topics, and workshops; plus breaks, dinners, lunches, and receptions. Organic conversation in a comfortable environment where the focus remains on brand marketers. 800 Attendees consisting of representatives from 200 top Brands alongside leading solution providers. 1:1 ratio of BtoC to BtoB, ensuring numerous opportunities to meet valuable new contacts, gain insight, share ideas and challenges. Enterprise and agency-sized service providers, specializing in Acquisition & Retention, AI & ML, Analytics, Loyalty & Rewards, Personalization, Omnichannel, and much more, are on hand to offer guidance and solutions.

When and Where

Event date

May 20 - 22, 2024

Event location

United States

Event type

Event fees

Organized by

Customer Relationship Management Conference (CRMC)

Awards (2)

BEST FOR

Learning

Customer Experience

2022

MOST

Recommended

Customer Experience

2022

Reviews

Reviews Awaited

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