In the Start Menu, search for ‘Reliability Monitor’ and open it. If the Event Viewer is too technical, use the Reliability Monitor instead. For advanced users, the Event Viewer logs significant events on your computer, providing error codes and details for diagnosing crashes. If you’re new to Windows or want to explore its features, the “Get Started” app provides a guided introduction. You can search for existing questions that match your problem. The Microsoft Community is a massive forum where you can post questions and get answers from fellow users and Microsoft MVPs.
Search for ‘Command Prompt’, right-click it, and select Run as administrator. If you suspect core Windows files are corrupted, the SFC utility can scan and restore them. Clicking on any day will show you exactly what apps failed or what updates were installed.
Run a Windows Troubleshooter
Click the “Start” Menu, then select the “Settings” . Restarting this process is a safe and effective way to reset it. Select View from the context menu Right-click on an empty area of your desktop. Take the below steps to check and correct that in seconds. Don’t panic; your files are likely still safe.
More in Windows
It will save in zip format, where the inside the zip file is the recorded steps, in .mht file format. If you want to save it (like you need to attach in support ticket), click Save. Both users need a stable internet connection for Quick Assist to work effectively.
Select the files you wish to recover from the scan resultsand click “Recover”. Download and Launch MYRECOVER on your computer.Select the Drive where your files went missing and click “Scan”. In the “Display Resolution” section, similarly select the resolution that is marked as “(Recommended)”. This method verifies and corrects those settings. Navigate to Accounts, and then select “Accounts”.
- Let’s see some of the help options for Windows in detail.
- Nicolae is a Jack of all trades technology writer with a focus on hardware, programming languages, and AI image-processing software.
- While its function can vary, it’s always worth a quick press to see if it provides the specific help you need for the task at hand.
- Right-click the Start Menu and select Settings.
Instead, it’s almost always caused by a software glitch or a settings change. Hey so earlier today I log into my computer and everything looks fine I plug in a new camera I got for my computer when out of no where all my icons disappear. If you are getting Assistance from another party (support team or friend), you must enter the security code you receive. Here are the steps for finding and using it.
What’s the Get Help Pop-up in Windows?
Incorrect display scaling or resolution settings can sometimes make your desktop icons appear to vanish by rendering them off-screen or at an imperceptibly small size. The following stepsforce the system to reload your correct user profile, which typically restores access to your original desktop environment, files, and personalized settings. Sometimes, Windows may load a temporary profile due to a corruption in your main profile, causing your desktop icons and personal settings to appear missing. Microsoft provides free support for general troubleshooting via the Get Help app, Microsoft Support site, and community forums.
So, test out the solutions provided by the community members with a grain of salt. However, this Reddit community is not run by Microsoft. The support team will revert with a solution.
- Windows has built-in troubleshooters that may be able to help you with a problem you are experiencing.
- Sometimes, Windows may load a temporary profile due to a corruption in your main profile, causing your desktop icons and personal settings to appear missing.
- These forums can be particularly helpful for non-critical issues or for resolving application-specific bugs.
- Alternatively, post your question on the r/windowsHelp Reddit community.
You can resolve your issue using social media without daman game online contacting Microsoft Support directly or disclosing your personal information. You need to enter the security code you receive from the other end (support team or friend) whenever you are getting assistance. You will land on a page full of dedicated troubleshooters. We highly recommend you enable the Get tips and suggestions when I use Windows options. Go through all the settings and choose to enable or disable them based on your requirements.
Let’s dive into each method, step-by-step. This article will show you every method, from simple keyboard shortcuts to hidden gems that will make solving problems a breeze. Knowing exactly how to get help in windows can be frustrating, but thankfully, Microsoft has built-in powerful tools to guide you.
Use the Steps Recorder to Show Your Problem (Unique Method)
Now that we know where to get help with bugs and issues let’s examine how to get Help in Windows 10/11. If you need assistance with Windows 10/11, you can contact the support team online, make a phone call, or schedule an in-person appointment. These will often include solutions to issues that are separate from the conventional route. Almost any native app that you may use on Windows comes with its own set of ‘Help’ options.
How to Get Help in Windows 11 & 10: 17 Proven Methods
Right-click the Start Menu and select Settings. While its function can vary, it’s always worth a quick press to see if it provides the specific help you need for the task at hand. Once the live chat is open, you can start to ask your question. Type ‘Get Help’ into the search bar, then click on ‘Open‘. First and foremost, your primary tool is the dedicated “Get Help” app.
Although Cortana has been phased out as a productivity assistant, search still integrates AI-based answers when connected to the internet. The content remains unbiased and authentic and will never affect our editorial integrity. Choose the region from the drop-down menu and reach out directly. If you are a business user, you can call Microsoft support directly through Global Customer Service phone numbers. This page is a web version of the Get Help app. You must contact Microsoft Support to help with your Windows issue.
Is your desktop suddenly empty, with icons, files, or folders missing out of nowhere? The methods above effectively help restoremissing desktop iconson Windows 11 or Windows 10. Press Windows key + X → select Command Prompt(Admin). If enabled accidentally on a non-touchscreen computer, it can make your desktop icons seem to vanish. Tablet Mode is a Windows interface designed for touchscreens, which simplifies the layout and often hides desktop icons.
You can also use the search box and type in Troubleshoot. For example, if you are running Microsoft Office and there’s a glitch you don’t know how to deal with, pressing F1 will bring up the Microsoft Office support webpage. You can search through the existing topics and see if someone else had the same issue, or you can post a new topic with your question. Instead, it will give a list of options for contacting support. If you choose the Talk to a Person option in the Get Help app, Windows won’t automatically connect to a Microsoft agent. When you launch this app, it will automatically connect you to a virtual help agent.
This pre-installed app allows you to grant temporary access to another person, allowing them to view or control your system for troubleshooting purposes. Some of the apps will use this button as a hyperlink to the Microsoft Support website. If you’re looking for online help, Microsoft’s own website is the best place to start.
You can also click the start button, scroll through all the app shortcuts on the left side of the start menu, and find the Get Help manually. To find it on your computer, open the search menu and type Get Help. Click the Search icon on your taskbar, then type Get Started and select the app from the results. Next, Windows has a suite of built-in troubleshooters designed to automatically find and fix common issues with networking, audio, printers, and more. Microsoft provides Global Customer Service phone numbers for support, especially useful for business users or if the app isn’t working. Some advanced support (e.g., for business users or Microsoft 365) may require a subscription.

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