Bio

Hello, I'm the Director of Sales here at AptEdge. My goal is to ensure my customers have the most up to date knowledge when it comes to contact center automation. When we get the opportunity to work together, your organization will have a better understanding of our technology and how we can help optimize your current workflows without the pain of feeling lost through the journey of learning new systems. Together, we will help make the right changes needed to achieve your goals and the KPIs important to your company. Expertise: - Customer Relationship Management - Agent Enablement - VOC - Implementation Management - Customer Success - Business Optimization - Workflow Automation - AI in the Contact Center - Analytics