Bio

✉ alan.gormley@shopbox.ai | ⌨ www.shopbox.ai | 📅 https://meetings.hubspot.com/alan-gormley CHALLENGE Competition in Online Retail is accelerating with Amazon on one side and new entrants, especially with Covid-19, on the other. It drives down margins and increases the cost of acquiring and keeping customers. WHO WE ARE We are Retail experts in Online Customer Engagement who's platform puts your store back at the centre of the shopping experience, increasing the value of each shopper who comes to your site. HOW WE DRIVE RESULTS Shoppers take time to go from ideas to purchase, with different needs at each stage. They start with ideas, move on to options, then shortlist, and lastly ask for product validation. We drive value by augmenting eCommerce stores with intelligent agents, which understand the shopper, the stage they are at and how to manage them through it. By managing shoppers through the shopping process, we drive proven increases in: - Conversion - Average Order Value - Return customers - Shopper engagement with products - Touchpoints per shopper OUR APPROACH To deliver rapid revenue uplift, we have a simple switch-on approach which combines Data, Artificial Intelligence, Psychology and User Experience Principles to understand and adapt to shoppers in real-time. The simple switch-on means we deliver new revenue within 28 days and require just a single site change to work with any eCommerce engine. SOCIAL PROOF Footwear Retailer: 400+% Increase in Web Conversions, 200+% Increase in Mobile Conversions Pet Store: 21% Increase in repeat purchasers