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Christian Draeger

Vice President Customer Experience

Star Alliance

Country or State



I am a Senior Executive with broad international experience in the aviation industry. My various roles have provided me with a strong background in customer experience design, global partnerships, strategy execution, product innovation, digital transformation and business unit management. I enjoy leading and motivating cross functional teams and sharing success stories such as simplifying the travel experience of 70Mio. Alliance customers, opening new business units in three different countries or adopting new technologies across a global network of over 100+ airports. Important to achieve success is an analytical mindset, commercial focus and the ability to embrace change. If you have any questions that I can help with, please feel free to reach out on LinkedIn or on

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Current Position

Vice President Customer Experience at Star Alliance


Master's degree, Business Administration and Management, General