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Heather Hagg, PhD

Senior Vice President, Clinical Operations

Parsley Health

Country or State

United States


In todays’ rapidly evolving healthcare environment, the need for powerful, workable strategies and experienced leadership to drive efficient enterprise-level transformation across complex healthcare organizations is critical. As a senior healthcare executive, I am deeply experienced at, and passionate about, designing, integrating, and managing integrated healthcare delivery systems to enable scale. Within leadership positions across government, academic and private settings to include Crossover Health, the VA, Purdue University, and Intel Corp, I have been consistently tapped to create and lead groundbreaking, cutting-edge deployments that have changed the landscape of healthcare delivery. A true collaborator, I build bridges of communication that synthesize strong practices across disparate systems to enable evidence-based strong practice implementation and improve outcomes in clinical settings. A forward-thinking strategy leader, I lead highly-effective multi-disciplinary technical and clinical teams in ensuring mission alignment, as well as rapid system launch and integration. Noted for: Business Growth Designed, deployed and managed administrative and clinical operations systems to enable mid-stage healthcare startup, Crossover Health, to successfully scale employer funded integrated health clinics from 5 to 25+ clinics in 18 months. Oversaw and enabled scale of chat-based Virtual Care Platform to 40 US States (90% of US population) in 4 months. Designed and launched Virtual Behavioral Health Program to scale in 6 weeks. Large-scale System Integration Positioned national VA Health Systems Engineering program for rapid enterprise deployments across all 153 systems within 12-weeks, providing foundation for enterprise deployment of VA supply chain modernization, Access to Care and Care the Community (Choice) efforts. Nationally-Recognized Strategic Leadership Consolidated four VA Health Systems Engineering Centers into one to support enterprise-level initiatives across the VA as National Program Director. Enterprise Program Development Drove development of an enterprise-wide Health Service Research / Health Outcomes program across multiple clinical disciplines. Partnered with Digital Health vendors to integrate solutions within clinical and administrative systems. Executive Capabilities Enterprise System Deployment Healthcare System Transformation Analytics | Clinical Informatics Lean / Six Sigma Strategy Design Program Development and Implementation Quantitative | Qualitative Analysis Health Services Research Team Leadership

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Current Position

Senior Vice President, Clinical Operations at Parsley Health


Doctor of Philosophy - PhD, Manufacturing Engineering