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Jesse James Jalleh

Director, Travel Experience

Star Alliance

Country or State



I was a Senior Operations Leader, Project Manager and previous Deputy COO with extensive experience in operations and customer experience, in industries, relating but not limited to aviation, airlines, consultancy and airport operations. Over the course of my career, I have developed professional experience in international settings across London (UK), Dhaka (Bangladesh), Jakarta (Indonesia), Fukuoka (Japan), Dammam (Saudi Arabia), Moscow, Sochi, Krasnodar, Anapa, Gelendzhik, Vladivostok (Russia). My key functional strengths include Customer Experience Management, Data Analytics, Operations Management, Revenue Accountability, Stakeholder Relationship Management, Strategic Leadership, Strategic Planning, Consulting, Team Supervision & Development, Detail-oriented, Effective Communication, International Exposure, Organisational Skills, Analytical Thinking, Strategic Planning, Time Management, Ability To Work Under Pressure and Communication Abilities. As a dedicated professional with strong communication skills, I have an innate ability to work with and build high-performance teams that serve as a growth catalyst in the organisations I have been with, while driving productive energy into the workplace. In the broader context, I believe I have a mandate to be an enabler for sustainable business growth. My experience over the years has taught me that no matter how difficult a situation might be, being honest and transparent with your team will always be appreciated in the long run. A leader/manager needs to make decisions (no matter how hard) and take responsibility for those decisions. I believe these values are keys to a successful and fulfilling career. I love meeting new people and learning new things, so please feel free to say hello. For new opportunities, I can be reached through this profile.

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Current Position

Director, Travel Experience at Star Alliance


Bachelor of Business Management (BBM), Marketing & Management