Bio

Hi, thank you for dropping by! I am a seasoned entrepreneur & marketing Swiss army knife proficient in Digital Marketing (Social Media, SEM, SEO, ASO, web content management), Offline marketing strategies (Guerrilla Marketing, Advertising), events organisation (Trade Shows, Exhibitions, Corporate Events), sponsoring, communication and PR. As an experienced public speaker, I regularly talk at conferences about multiple topics related to marketing or customer care and the technologies involved. I have lived 10 years in Hong Kong and have an experience of Asian Market and startup environments. I started my own business there and sold it after two years before returning to France. I am the author of ''The Trade Show Chronicles'', a business book dedicated to Event Managers looking to improve their planning skills. Since 2017, I am leading the marketing efforts @ Dimelo that got acquired in 2018 by RingCentral, a revolutionary platform helping companies better connect with their clients by providing them with a unified communication interface to connect & manage all their digital customer care channels. I am also a Certified Customer Experience Professional (CCXP) with a passion for everything CX. Something that inspires me: ''The challenge of leadership is to be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant; have humor, but without folly.'' Jim Rohn Contact me here: https://www.julienrio.com/en#contact #marketing #digitalmarketing #customerrelations #keynotespeaker #CX #omnidigital