Bio

Mo is a visionary, customer focused and commercially driven high-performing product and technology leader. He is regarded as an innovative thought leader in the design and application of products, platforms and technology to drive commercial and business growth, evolving business models and enhancing customer success. He has 17+ years of success in building large scale enterprise products and systems at scale, delivering £2.5billion in value through technical and engineering programs and products from inception to scaled delivery. He is comfortable working in complex, multi-platform development efforts at significant scale while maintaining product vision. Mo has a high degree of emotional intelligence, tailoring style and approach to meet individuals’ motivation. Key Skills: • Product Management: expertise leading teams through ideation, user and customer research, technical development, & launch of innovative products • Customer Leadership: effectively leading customer success & experience, inc. B2B, B2BC, B2G products & solutions, CX, UX. Driving a customer first mindset & culture • Executive Presence: Board members, Business CEO’s, COO and Functional Heads • Product design and Engineering: proficiency driving product development with a team of world-class engineers and designers integrating usability studies, research & market analysis into product requirements to enhance user satisfaction and customer experience • Product Growth and Sales: expertise in driving product & service growth strategies & approaches. Incl. market development, penetration, development & digital inside sales • Digital and Data Leadership: broad & thorough knowledge of existing & emerging tech. Incl. cloud, security, IoT, robotics, big data, advanced analytics, modelling & simulation, cognitive computing, ML, AI, software eng. & high-performance computing. Incl. competitor, supplier & R&D insight • Commercial and Business Growth: Early lifecycle visioning & scoping to generate credible & inspiring business cases to support requests for major capital investments. Delivering £2.5billion+ in commercial value • Strategy definition & execution: delivery & development of long term business & tech strategies, org & op model designs, sourcing blend, long-term investment & annual plans to meet commercial & digital needs of global orgs • Domain Expertise: broad business knowledge across Energy, TelCo, Tech & experience selling and servicing customers across 10+ industries incl. Energy & Tech • Staff: 450 globally deployed staff and over 1,000+ managed services FTE’s