With 17 years of experience primarily in digital transformation, my work has spanned several industries including financial services, real estate, hospitality, and retail. This cross-industry experience has allowed me to cultivate an approach to business and customer challenges that finds common ground to benefit both. In my career, I have lead projects with some of the world’s biggest brands including Coca Cola, IHG, Walgreen’s, The Home Depot, Bank of America, Nationwide, AIG, and Mohawk, and I've built a decisively channel agnostic career focused on leveraging data to build exceptional experiences that delight customers. I've had the opportunity to launch national loyalty programs, build new departments, deliver new products, and support hundreds of team members in their growth.
Senior Vice President | Marketing and Customer Experience at CARROLL
Bachelors, English