Bio

• Seasoned, high-energy professional providing analysis and actionable insights to corporate decision-makers and influencers. • Deliverables: qualitative and quantitative research reports; customized consulting engagements; podcasts, webinars, and videos; white papers, articles, and executive briefs; project management. Speaker at industry events and often quoted in business media. • Areas of expertise: strategic product/service marketing, go-to-market launches, competitive intelligence, industry/market assessments, vendor or acquisition due diligence, content marketing, sales enablement, thought leadership. • Focus topics: retail payment acceptance, digital commerce, mobile payments, merchant acquiring, and onboarding, e-commerce, online order fulfillment, mobile point-of-sale (POS), mobile order-and-pay (MOP), buy now-pay later (BNPL), buy online-pickup in store (BOPIS), autonomous store checkout, customer loyalty, card-not-present (CNP) payment fraud. • Vertical market coverage: payment industry, merchant acquirers, fintechs, financial services, general retail, big box, small-medium business (SMB), fast casual and quick service restaurants (QSRs), grocery, C-store, fuel, on-demand services, travel and leisure.