Rich Donovan is CEO of The Return on Disability Group and is a globally recognized subject matter expert on the convergence of disability, user delight, and experience design. He has invested more than 17 years defining and unlocking the value of the disability market. Rich shares his vision for people with disabilities as a powerful force in the global economy in his book, Unleash Different. He has been named one of the Top 50 Most Influential People with Disabilities in the world by UK-based Powerful Media and Shaw Trust in October 2016. In February 2022, by Order in Council, the Government of Ontario appointed Rich to review the Accessibility for Ontarians with Disabilities Act (AODA). Rich founded The Return on Disability Group in 2008 to provide corporate and public sector clients with insights and design adjustments to maximize experience and stakeholder value. RoD delivers proprietary and proven processes that translate disability experience factors into specific actions that create sustainable value. The team is sought by business and government leaders for insights, design and execution when acting in the disability market. Rich founded Lime (2006), the leading third-party recruiter in the disability space, where he worked with Google, PepsiCo, Merrill Lynch, IBM, TD Bank and others to help them attract top talent from within the disability market. Rich has a combined 25 years of experience in portfolio and investment risk management. As a Proprietary Trader and Portfolio Manager at Merrill Lynch, Rich delivered consistent performance results focused on macro strategies with an event-driven overlay, using equity indices as a primary tool. Rich holds an MBA from Columbia Business School and a BBA from Schulich School of Business at York University. Rich is an avid sailor and proud father of his son, Maverick, along with his partner-in-everything, Jenn. He is a person with disabilities.
Chairman and Chief Executive Officer at The Return on Disability Group