Now part of the global executive communication team at SAP, focusing on the Chief People and Operating Officer's external executive communications. Ph.D. candidate in global leadership. Former federal government and professional services CX'er, Big Four alum, and small business founder. Past professional accolades: Top 42 Customer Experience Experts You Should Be Following in 2022 - Chattermill. Top 33 Inspiring Women in CX to follow for 2022 - Engati. Top 25 Thought Leaders of 2022 - ICMI. Top 20 Global Customer Experience Expert and Influencer 2021 - Marketechvibe. Listed in Onalytica's 2021 Who's Who in Customer Relationship Management. Top 50 Customer Experience (CX) Influencer to Follow in 2021 - The Awards Magazine.
Global Executive Communication for the Chief People & Operating Officer at SAP
Doctor of Philosophy - PhD (Candidate), Global Leadership - Organizational Management