Senior Global Operations Director with experience in large-scale complex transformation, BAU operations, various geographies, multiple sub-functions and multi-layered people management. I currently am on the Board of a legal entity, overseeing approx. 5k staff across Ops, Tech, Risk, Finance, etc. I have experience in managing budgets, projects, performance, unions, legal teams, etc. I have been involved in regulatory engagement, divestitures, mergers & acquisitions. My experience spans across the Middle East, parts of Asia, UK and Poland. HSBC Top Performer 2020/19/18/17/16 Euromoney & HSBC 2017 Top Performers Award Winner Lean Six Sigma IASSC Certified Blackbelt Holder Member of the CFA Institute Compliance Professional
Global Head of Transaction Monitoring Operations & Center Director, GSC Krakow, Poland at HSBC
Lean Six Sigma Black Belt Certification 2019, Operations Management