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Profile

TJ Stein

Head of CX

Everlane

Country or State

United States

Bio

Accomplished operations, technology and customer experience leader with proven ability to build and scale organizations to support and drive business outcomes. Passionate about building customer-focused organizations that enable customer success and delight. Proven leader with an ability to build, develop, and enable high-performing teams. Expertise in development of strategic plans and initiatives to drive growth ensuring successful operational execution through rigor, prioritization, measurement and communication. Regarded as high-output, entrepreneurial, results-oriented leader. Core competencies include: Executive Leadership • Personnel Management • Leadership Development • Performance Coaching • Strategic Planning • Fiscal Management/P&L Accountability • Customer Experience • Quality Assurance • Continuous Improvement

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Current Position

Head of CX at Everlane

Degrees

BA, Communication

Skills