Bio

Executive | Leader | Strategy | Tech | Business Development | Operations | 1 Exit DRIVING POSITIVE CHANGE FOR ORGANIZATIONS THROUGH LEADERSHIP, STRATEGY, OPERATIONS, SALES, MARKETING and TECH ALIGNMENT. Senior Operations, Sales, Marketing and Technical Executive with exceptional career history of producing and monetizing profitable, innovative products and services. I am passionate about aligning technology, sales and business operations to accelerate revenue growth. Extremely effective at managing and mentoring cross-functional teams to deliver a high level of service, sales and support. Successful record of turning around underperforming business units, reducing costs and creating a highly collaborative positive culture. I have a transformative, entrepreneurial mindset contributing to a 90% client and employee retention rate. I have had a successful and interesting career path that has involved team sports, Houston Rockets, venue management with SMG, and start-up to exit experience with a SaaS technology platform ExtremeTix. Prior to acquisition, in Senior roles and as President and GM I led ExtremeTix in a renaissance that included a re-brand, technology advancements, operations improvements, building a digital marketing team, business development efforts resulting in vertical growth increases of 125%, identifying new revenue streams and product development including gaining industry wide recognition for the best mobile product release of the year. I increased our margins by cutting costs, renegotiating vendor relationships and introducing efficiencies. Client relationships are the key to every business and I focused on strengthening and maintaining key stakeholder communications resulting in annual 90%+ retention rate. During my tenure I led ExtremeTix from a $0 revenue start to annual ticket sales of over $185M-$200M. Communication is a constant focus for me both internally and with clients and like most effective leaders I find tremendous value in being a good listener. Additional competencies: • Leadership • Revenue Growth | Strategy • Sales | Marketing • Operations Management • COVID venue safety training • Strategic Planning | Implementation • Exit and Start-up Strategy • Customer Success • Emotional Intelligence • Client Relationship Management • P&L Management | Budgeting • Cross Functional Team Management • Scaling Operations • Creating and Cultivating a Positive Culture • SaaS | e-Commerce • Strong collaborative communicator • Crisis Management | Turnaround • Business Development | HR | Talent Retention