Mike Lauderdale is the Vice President of Human Resources for FedEx Services, the shared services entity of the world’s largest transportation company responsible for Sales, Marketing, Information Technology and Customer Service. As a human resources executive, he provides strategic direction to attract, develop and retain a highly talented global workforce. He is deeply committed to ensuring a diverse, equitable and inclusive culture where everyone can learn and thrive. Previously, Lauderdale served as the vice president of FedEx Customer Technologies where he oversaw a consulting services team that designed, constructed and implemented customer technology solutions. He was also responsible for the development of large customer facing applications and senior level support. Prior to that role, Lauderdale served as the director of IT Strategy, Planning & Analysis. In that position, he was responsible for the orchestration and implementation of leadership and performance initiatives, ongoing benchmarking and external research to ensure competitive superiority, and executive support of strategic initiatives. Since joining FedEx in 1985, Lauderdale has experience in customer automation, revenue services and operations. He is a four-time winner of the FedEx Five Star Award, the company’s highest team member honor. A native of Memphis, Lauderdale earned his bachelor’s degree in communications from the University of Memphis. He is a member of the Board of Trustees for Memphis Museums, Inc. who oversee the Pink Palace Family of Museums. He also served as a board member for The Benjamin L. Hooks Institute for Social Change. In his quest for quality and process improvement, Mike has been awarded the FedEx Five Star Award in 1999, 2005 and 2013 for his exemplary work.
Vice President - Human Resources at FedEx
Bachelor of Arts - BA, Communications