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Scott DeLoach ★


ClickStart, Inc.

Country or State

United States


I provide content strategy, technical content, L&D, and policy and procedure (P&P) consulting and certified MadCap Flare and CSS/HTML consulting and training in person and online anywhere in the world. I have 30 years of experience designing and developing user interfaces and user assistance and 25 years of instructional design, training, and P&P development experience. I'm also the author of MadCap Flare: The Definitive Guide, HTML5 to the Point, CSS to the Point, and Word 2013 to the Point. All four books are available at Feel free to invite me to connect at Specialties: MadCap Flare, CSS, HTML5, content strategy, user assistance (UA), embedded help, online help, mobile UA, microcontent, UX copy, context-sensitive help, P&Ps, UX design, usability testing, instructional design, elearning, microlearning, training, use case development, and JavaScript/JQuery coding.

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Current Position

Founder at ClickStart, Inc.


MTSC, Technical Communication