Bio

I am a dedicated and focused leader who thrives on continuous improvement and forward thinking innovation. I am very experienced Office and Customer Service Manager working across various sectors and hold a wealth of knowledge and skill in all aspect's involved in leading high performing service delivery within a busy, fast paced and target driven environment. I am also a very experienced Office Manager in the social housing repairs sector and engineering industry and hold a wealth of knowledge in all aspect's involved in managing service delivery within not for profit and commercial sectors. I have vast experience of people management and in all aspects of HR process and best practice. I also have in depth experience in customer and community engagement, resident liasion, complaints management and event coordination. * Proven ability of leading a high performing team. * Passionate about high standards with a keen eye for detail. * Well organised; conscientious and dedicated. * Friendly approachable manner; excellent communication skills with people on all levels. * Calm and level headed team worker. * Very reliable, dependable and honest. * Self-motivated and flexible.