3.78/5Total Reviews
1

CUSTOMER EXPERIENCE

Call & Contact Center Expo 2024

 Brand Score

poly-design

About Call & Contact Center Expo 2024

Call & Contact Center Expo USA is the ultimate meeting place for all things customer engagement and experience. From IT solutions to telecommunications, this event encompasses everything related to call and contact centers.
We bring together thousands of professionals, with visitors, business exhibitors, and expert speakers for the sake of advancing customer experience operations across the board. Under one roof, you’ll get access to countless exciting new technological solutions, revolutionary perspectives, and endless networking possibilities.
At our event, you’ll find over 300 of the very best suppliers in advanced call center technologies and contact center services, offering an unparalleled chance to elevate your approach to engagement. Our hand-picked exhibitors will be giving free consultations, in-depth demonstrations, and presentations of their cutting-edge solutions, while also offering some exclusive deals just for our visitors.
We comb the industry far and wide to curate a lineup of Keynote Speakers, offering a range of experience-based insights into every aspect of the customer experience. These expert contributors will be sharing groundbreaking perspectives on modern call center techniques, customer experience pipelines, and advanced technological integrations. Take this chance to hear advanced points of view from the very best in the business.
Customer expectations are evolving all the time, meaning CS, CX, and UX need to as well. That’s why we facilitate the ultimate space for market research. Whether primarily focusing on browsing the exhibitor’s hall, chatting with your fellow attendees, or absorbing insights from the speakers, you’re guaranteed to leave with a more well-rounded view of the Call and Contact Center industry.

When and Where

Event date

Apr 24 - 25, 2024

Event location

United States

Event type

Event fees

Organized by

Fortem International

Likelihood to recommend event

0
1
2
3
4
5
Likely

Reviews

Average Rating by Group

Total Reviews
1

Greg DeVoreIn Person | speaker

CEO, ScreenSteps

3.78/5

Review Source

Review Source

Good with caveats
What did you like best about the event?
Good event to network with other people in the industry. Booth traffic was light but quality was good.
What could the organizers do to improve the event?
We had signed up for the Miami event and were bumped to this event. The booth set up was terrible. You could only see our booth if you were standing directly in front of it. I would have expected a better booth location. We were bumped from the Miami event and forced into this one. You couldn’t see our booth without standing directly in front of it. I would have expected better, especially since we were bumped.
Overall experience
3.00/5
Networking opportunities
5.00/5
Technical support for setting up the session
5.00/5
Interactivity with the audience
5.00/5
Quality of the audience
5.00/5
Overall In Person Experience
Event destination
4.00/5
Event venue
4.00/5
Food and beverages at event
2.00/5
Helpfulness of event staff
5.00/5

Likely to Recommend

0
1
2
3
4
5
Likely
polygon-designpolygon-designpolygon-design
Find the event that works for you
Lifelong Learner
Constant Networker

Choose your Goal

Select the priority e.g Networking or Learning that closely matches the objectives you would like to meet by attending an event.

Activate Reminder

Sign in or create your free account and click the bell icon to be notified of an upcoming edition for this event.

Receive Alert & Updates

Get timely notifications from Eventible before the start of the next edition. Never miss a must-attend event again!

Explore Upcoming Events

No events listed. Please check back later!

Explore Top Rated Events

Loading...