Bio

I am an experienced customer service professional, someone who puts the customer at the heart of everything I do but with an understanding and think outside of the box approach to make sure that time/cost and safety are not compromised. I have developed my ability to deliver on project work which I currently manage several, and have further enhanced my policy, process, and health & safety understanding. I have experience working with many different internal and external stakeholders to improve my knowledge on helping the business to achieve an even better customer experience. I take pride in my work and have a keen attention to detail and someone who takes pride in the projects I deliver. I enjoy understanding data and finding a way to understand it further and seek any improvement. Spending several years as a people manager I am highly attuned to others, naturally enthusiastic and communicate friendliness without effort. I am willing to exhaust all efforts to go the extra mile and an inventive responder to an ever-changing environment.