Adam Mitchell
Assistant Vice President | Managing Director - Senior Enterprise Business Technology Leader
Voya Financial
Country or State
United States
Bio
Senior, transformational leader with a twenty-plus year career anchored in Contact Center Technology, Customer Experience and Operations at Fortune 500 companies. Technical strategist with keen ability to navigate between Business, IT, and Vendor Partners to deliver strong, tangible outcomes at enterprise scale. Customer Experience (CX), IVR, Self-Servicing, Biometrics/Anti-Fraud, Digital, Bots, Voice, Emerging Channels, On-Prem and Cloud-Based Solutions are examples of my broad range of technical and business disciplines.
Similar Speakers
Current Position
Assistant Vice President | Managing Director - Senior Enterprise Business Technology Leader at Voya Financial
Degrees
MBA, International Business