I love building highly skilled and empowered teams, developing leaders, and data storytelling. Experienced in email and push marketing (including ESPs and content), database growth and management, ecommerce upper and lower funnel, and digital marketing. Paired with a background heavy in customer service and sales, I'm passionate about the customer journey both online and in-store, expert in converting "leads" to "loyal customers," creating a seamless experience throughout.
FERGUSON (7+ yrs.)
- Email Marketing Manager, eCommerce & Automation 2021-2022
- Sr. Email Marketing Specialist & Product Owner 2019-2021
- Development Project Manager 2018-2019
- Sr. Sales & Customer Support Manager 2017-2018
- Customer Service Manager 2016-2017
- Sales Operations Analyst 2015-2016
Ashley Furniture (>1 yr.)
- General Sales Manager
Starbucks (9 yrs.)
- Multi-Store Manager
- Management / Leadership Coach & Trainer
- District Leader in Promotional Sales and Bakery Category Growth
- Training Workshop Host + Facilitator
Extracurricular
- Single-family Home Rentals (multiple properties) 10+ years
- Short-term Vacation Rentals - just starting!
Email Marketing Manager, eCommerce & Operations at Ferguson Enterprises
Master of Education - MEd, Secondary Education and Teaching