Alex Farmer
Chief Customer Officer
Nezasa
Country or State
United Kingdom
Bio
Customer Success executive with experience building post-sale teams to reduce churn and increase growth at high-growth B2B SaaS scale-ups. Founder and CEO of Customer Success Excellence - the world's first awards event dedicated to the Customer Success profession. Recognized as a 2021 Top 25 Customer Success Influencer and 2020 Top 100 Customer Success Strategist by SuccessHacker. Currently Chief Customer Officer at Nezasa, a travel personalization start-up. Interests include turning red accounts green, mediocre jokes, and delighting customers. Twitter: @FarmerAlexE
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Current Position
Chief Customer Officer at Nezasa
Degrees
B.A. Political Science, Entrepreneurial Leadership Studies Minor, Asian Studies Minor