Altif Brown
Co-Founder & Global Community Architect
Constellation Network
Country or State
United States
Bio
6+ years of experience working on and managing community support teams. Developed, launched, and scaled community strategies across a variety of localities, languages, and user verticals. Biased towards optimization. Spearheaded cross-functional relationships between Support, Engineering, Marketing/Communications, and Legal teams. I've built scripts, decision trees, and chatbots in order to proficiently scale support operations across in-house agents and outsourced vendors. Crafted community guidelines and enforcement protocol for multi-channel open source communities. I am bold and unafraid of advocating for company culture and values.
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Current Position
Co-Founder & Global Community Architect at Constellation Network
Degrees
Bachelor's degree, Philosophy