I'm a humanist, futurist, and storyteller. I obsessively focus on sharing the Truth about two topics - Customer Experience & Living Blissfully. My life's work so far has been advising companies and governmental agencies on how to weaponize technology to connect emotionally with employees and customers. I am usually asked to keynote or advise select C-Suite executives in private. My work has been featured on Forbes, The Huffington Post, Entrepreneur and other business journals for thought leadership. I have keynoted dozens of events and written over 200 blog posts. I have helped organizations like Fastly, Wendy's, Teleflora, Coca-Cola, state of Oklahoma and DirecTV. My books include Waiting for Service, The Curated Experience, The Joyful Stoic, and No One Wants Customer Service. I can be contacted via e-mail at: Amas@amastenumah.com
Host of the #1 contact center podcast - The contact center show at Amas Talks
Bachelor’s Degree, Computer Engineering