Passionate about delivering solutions, influencing change and questioning the status quo, I am a business analyst at heart with extensive project and productivity management experience in varying industries, primarily financial services. Outstanding multitasking and problem solving skills in time-intensive environments. Excellent communication and interpersonal relationships with colleagues, clients and senior management. Seeing all ends of the spectrum throughout my career (large institutions, small startups, full-time employee, consultant), it comes down to the people you collaborate with and the problems you solve together. Organizational Effectiveness • Document Management • Standard Operating Procedures • Best Practice Identification • Process Improvement • Process Mapping • Restructuring • Physical and Digital File Organization Business Analysis • Scope Definition • Requirements Gathering and Prioritization • Meeting Facilitation • User Stories and Use Cases • Risk Assessment and Mitigation • Test Cases and Plans • Data Analysis and Reporting • Business Trend Analysis Project Management • SDLC Acumen: Waterfall, Agile, Hybrid • Budget and Resource Management • Stakeholder Communication • Project Planning and Execution • Continuous Improvement and Change Management Process Definition
SVP, Director of Process Improvement and Strategic Innovation at Professional Bank ®
Bachelor of Science, Computer Science and Mathematics