Bio

Plus de 20 ans d'expГ©rience, dont presque 8 ans au sein de la DSI ACCOR dans des contextes internationaux et mouvants m'ont permis de dГ©velopper mes qualitГ©s de manager rГ©solument tournГ© vers le delivery.Leader, j'emmГЁne mes Г©quipes vers plus d'autonomie et responsabilitГ© toujours au service de nos clients. Je mets en place leurs conditions de rГ©ussite et d'Г©panouissement en vГ©ritable manager coach.J'ai derniГЁrement conduit avec succГЁs des programmes complexes de transformation digitale appuyГ©s sur la plateforme ServiceNow (modules ITSM, CSM, ITOM, ITBM, DevOps).----------------------------------------------------------------------------------------------------------------------More than 20 years of experience, within 8 years working for ACCOR .Leader, expert in process digitalization, i position myself as an essential business partner.I have developed autonomous teams capable of taking initiatives, for value creation at all levels of the company.My competencies are the ability to communicate clearly, to think critically, to create accountability, to build relationships, to develop people, to drive change and to inspire others.I recently successfully led a complex digital transformation program based on the ServiceNow platform (modules ITSM, CSM, ITOM, ITBM, DevOps).