Bio

I'm personable and passionate about enterprise software and customer experience (CX) domain expert, with over 20 years in management consulting and software product management. Entrepreneurial in nature, I co-founded VIEWN and eventually closed the business. As head of product management, VIEWN helped eCommerce retailers increase sales by connecting their existing data and making marketers confident in managing segments and AI-enabled personas for orchestrated and personalized campaigns. Previously @Bose @PwC @Accenture @Citrix @Lavu. BSME & BA @Tufts MBA @Georgetown, Thai-American from Kansas City and currently based out of Weston, FL, Wife and mom of tenacious twins and a whippet. Paddle-boarder Scuba Diver Professional Specialties: - Product Development and Management - Business data road map and data maturity analysis - Data-driven customer personalization campaigns - Digital Customer Experience - CRM Implementation and Integration - Marketing Program Management - Digital Transformation Program Management - eCommerce Personalization - International business diplomacy covering Southeast Asia and developing countries