Bio

Specialist in the area of Automation solutions working as a Technical Leader with 19+ years of experience in the IT industry. Strong focus in devising Middleware Architecture, migrating from licensed to Opensource technologies, customer/client satisfaction by leveraging ITIL Service Management strategies and deep troubleshooting techniques to deliver business and technical results. Extensive experience in IPsoft's IPcenter and Red Hat Ansible Tower for IT Automation. Certified and hands-on experience on Red Hat Ansible, OpenShift and 3scale API management. Specialize in driving value-add and innovative solutions for technical & process related problems, mentoring and empowering team members to independently achieve their goals. Good experience on Security & Compliance including GDPR (General Data Protection Regulation).