Bio

A technology and change professional with extensive experience in a range of roles within financial services and digital transformation *An effective goal orientated manager experienced in team building, relationship management and performance development in a regulated environment. * Proven experience in increasing sales outputs and leading teams through improvement and change management programmes. * A leader with well developed communication skills and an ability to drive individuals to meet and exceed business objectives. * A contributor to teams who brings value through both autonomous and collaborative working styles and a commitment to learning that supports idea generation. The skills and knowledge acquired from the MBA build on my experience to date and enable me to take a broader perspective on organisations and teams and the environments they operate within. Application of academic theories informed my final thesis research allowing me insights into the impact of innovations in retail banking on consumer trust.