As a VP & Principal Analyst serving Customer Insights professionals at Forrester Research, my primary goal is to help companies harness the power of data to solve their biggest challenges. As a former practitioner, I am passionate about innovation in the world of Customer Insights and am always searching for new technologies and techniques. And I have a keen interest in responsible AI - ensuring explainability, fairness, and accountability in AI systems.
Vice President & Principal Analyst at Forrester
MBA