Bio

Here’s the awkward bit where I whistle-stop through my skills tool box and career, right? OK. From a 1st class degree in English Language and Linguistics — where I studied the psychological and social impact of language — to shaping the ContentOps for the world’s biggest building society and dating app, it’s fair to say I’m pretty content-obsessed. Research. Readability. Strategy. Craft. I love the art and science of content, and how it can solve real people and business problems. Over the years, I’ve loved leading and growing content teams, crafting and tweaking insight-led content, and shaping and rolling out all aspects of content strategy. Whether it’s an unwieldy website, a brand new product or a conversational design problem, great content can solve it — and I love making that happen. Oh and I write the odd book on the side. I currently have four published, which you can pick up on the real and virtual shelves. 📚 I prefer a cuppa and a chat to the buzzword bingo of LinkedIn posts so if you’re interested in the power of content, let’s talk.