Bio

Strategic, collaborative, and transformative executive with 12+ years of experience building, leading, and scaling high-impact customer success, implementation, operations, growth and support teams. Founding member of executive team that ultimately led to the company's successful acquisition by LinkedIn. Recognized for seamlessly straddling big picture thinking with an eye for the finer details, unflinchingly jumping in to solve a problem or simplify the complex. Awarded 2021 Customer Success Thought Leader WatchList, continually energized by customer outcomes and efficiency improvement processes. Passionate about building, coaching and mentoring, always with a healthy dose of enthusiasm and empathy.