Bio

Chris has 25 years IT experience. He is an energetic, forward thinking and highly motivated Service Manager with cross-domain and cross-functional expertise. During his career, he has progressed from a hands-on support engineer into a technical manager with a proven record of successfully leading technical teams. His project management experience is wide ranging and includes leading a programme of infrastructure improvements, software deployments, outsourcing, system/software deployment, infrastructure upgrades/refresh, restructuring and service transition/transformation. Chris is familiar with both Agile and Waterfall methodologies and has a good reputation of delivering projects on time and to budget. Chris can build relationships and influence stakeholders at all levels. He thinks and acts both strategically and tactically. He is a strong communicator and works well under pressure, whilst handling stressful situations in a calm manner. He remains focused on technology, quality, service, complexity reduction and cost efficiencies.