Bio

Process improvement champion, innovative change agent and strong revenue driver leveraging a wealth of accomplishments and subject matter expertise in directing omnichannel inside sales, customer support, and contact center operations within multimillion-dollar enterprises. Achieve significant cost savings, improve organizational effectiveness, drive change management, eliminate expenses, and boost profitability. Advancing through roles of increasing accountability and scope, I bring high energy and passion to effect change. I have excellent analytical, team leadership, management skills, and a track record of engaging stakeholders while gaining buy-in through a focus on economic and financial benefits for each initiative. I also have an exceptional talent for hearing and identifying client pain points and synchronizing those with organizational goals and objectives. Driven to achieve upward mobility and record-breaking revenue growth for start-up, established, or emerging brands. I’m always looking to grow my network and make new connections. To connect, message me here on LinkedIn.