Bio

Proven and award winning expertise to launch, kickstart and grow communities - from gaming via #B2C to #B2B - and transform organisations to become more customer centric and prove value along the way. Growing, developing and boosting teams with an eye on ensuring mutual positive impact for customers - external and internal. Managing and delivering projects in a timely manner and with a focus on quality. Long Skype/Microsoft career from volunteer community translator, closed beta tester, super user, moderator and German Skype Blogger to global Community Manager. Passion for customers through product quality, true localization, focus on the end to end customer experience.