Bio

Accomplishment Highlights Operations Start-up: Co-founded and built a successful $20 million dollar telecommunications & technical services company Launched a Network Operations Center and Sales Support Call Center in San Jose Costa Rica Sales & Sales Engineering: History of success in closing multi-million dollar deals in the Telecommunications space Operations Management: Reduced Network Operations headcount by 75% and maintained high customer satisfaction Contracts & Partner, Vendor, and Client Management: Arbitrated & signed contracts and managed relationships with carrier partners, vendors, and clients such as AT&T, Level 3, Century Link, XO Communications, Megapath/Covad, New Global Telecom, Broadsoft, Netsapiens, Polycom; Cisco, Fortinet, and with key clients Relational Style - Natural leader who leads by example and inspires excellence - Persuasive salesman with excellent communication skills - Sharp technical mind able to interface effortlessly with engineers - Confident and problem solver - Reliable; trustworthy; hard worker with a record of getting the job done Specialties: International executive management experience Operations start-up Contract negotiations Talent recruitment and development Technical writer & process developer Marketing communications & public relations Product research & development Telecommunications Sales Engineer Direct Sales (inside & outside) Bilingual (Spanish 100% fluent)