Customer Success operations enhancement through process improvement and data analytics. • Project Management skills include scheduling, risk management, leadership, cost control tactics, and procuring final product. • Leadership soft skills: change management models to help champion change. • Gainsight Admin Certified • Six Sigma Green Belt Management Certified for better lean processes. • Advance Knowledge of Enterprise Software: SAP, Salesforce, RQ4, Siebel.
Senior Product Owner - CXS Engineering at VMware
Master of Business Administration - MBA, Executive Master of Business Administration