Skills

• Project Management
• Marketing
• Business/Product Development
• Public Speaking
• IT/Tech
• Analysis
• Active Directory
• Servers
• Technical Support
• IT Service Management
• Management
• Switches
• Security
• Data Analysis
• Process Improvement
• Call Center
• Software Installation
• Service Delivery
• Windows Server
• VMware
• Networking
• Call Centers
• Troubleshooting
• Windows
• Microsoft Exchange
• Telecommunications
• Computer Hardware
• Virtualization
• Microsoft Technologies
• Information Technology
• Operating Systems
• Windows 7
• Telephony
• IP
• IVR
• Lync Server 2010
• Lync
• Contact Centers
• ACD
• Microsoft SQL Server
• VoIP
• Unified Communications
• Windows XP
• Training