Results-oriented leader with 10+ years of experience successfully leading high performance global teams in business to business service delivery, supplier management, operations, business systems & integration, and project management Extensive experience in managing all aspects of overall operations and customer relationship management with consistent success in achieving goals Proven record with hands-on management, development, coaching and mentorship of global staff Solid history of reengineering processes, cutting costs through cost avoidance, cost optimization and cost savings opportunities Highly adept in the areas of strategic planning and enterprise analysis, process automation, and continuous process improvement Significant experience in budget forecasting, and supplier contract acquisition and management
Director, Support Services & Operations | PlayStation Studios QA at Sony Interactive Entertainment
Master of Business Administration (M.B.A.), Business Administration and Management, General