My career spans a mix of live event production, project management, and customer service positions. I am driven to succeed, and take joy in helping end users make the most of your product or service(s) through excellent customer service and problem solving abilities. In technology roles, I especially enjoy guiding clients through thoughtful system set up, centering good data practices. Good data in equals good data out! Developers tell me I have an uncanny ability to identify software deficiencies and hold my own in bug-vs-feature conversations. In customer service and staff management roles, my favorite thing to do is identify pain points in a process, and develop new procedures to achieve an efficient work flow. Work smarter, not harder. I'm thrilled when given the opportunity to streamline systems to create a more cohesive and effective team.
Director of Ticketing and Box Office Operations at Club Fugazi Experiences
B.A., Community Studies and Theatre Arts Design/Technology