Bio

I head up the Communications Mining team at UiPath. Our no-code AI platform makes it possible for Intelligent Automation, Service and Operations leaders to understand and action every email, ticket, chat and call so they can build intelligent, automated workflows that enhance service, customer experience and efficiency. I've been working in Machine Learning and Artificial Intelligence in industry and academia for over 10 years. I gained my PhD and MSc in AI from the research groups at UCL and Edinburgh. My research has been published in the leading AI journals and conferences including NIPs, AISTATs, Neural Computation, the Journal of Machine Learning Research and NeuroImage.