Proudly serving as Group CEO of APEX (Airline Passenger Experience Association), IFSA (International Flight Services Association), and Future Travel Experience (FTE). The combined APEX stands as the second-largest international airline association in the world and the only one entirely dedicated entirely to advancing airline passenger experience globally across five decades. Dr. Leader is an expert industry speaker in aviation, technology, and marketing with Ph.D.-level credentials with his dissertation research focused on accelerating new technology adoption in aviation.
Group Chief Executive Officer at APEX (Airline Passenger Experience Association)
MA - 1995
MBA/MTM - 2002
Ph.D. - 2018