Bio

Duncan Watkins is an experienced business technology consultant with a background in IT Operating Models, Enterprise Service Management, Programme and Project Management and Information Security. He advises CIO's and Infrastructure and Operations professionals to help solve their problems. To back this up he has attained qualifications in DevOps, Information Security and ITIL. Professional Service Management Award (PSMA) Winner 2017 - Thought Leadership Award (as part of the SIAM Foundation Architect Group) Frequent presenter and panellist at SITS (Service Desk and IT Support Show), ITSMF UK and SDI, as well as at BCS events.