Experienced Customer Relationship Manager with a demonstrated history of working in the oil & energy industry. Skilled in Business Planning, Loyalty Programs, and Customer Loyalty Management. Strong marketing professional with a Bachelor of Science (BS) focused in Business Administration and Management from Middle East Technical University. Drove customer-centric initiatives such as Loyalty restructuring, award-winning new loyalty segment card launch, upgraded of loyalty technology and established a powerful CRM Program with her team. Championing diversity and inclusion, by taking roles in different community organizations with her purpose of ‘giving back to society’, favorite quote: Be the change you wish to see in the world!
US Loyalty & CRM Coordinator at Shell
Online Program, Digital Marketing Strategies