Bio

In my current role, I am the SVP of Customer Success at Coveo, where my mission is to make sure every customer is empowered and inspired to accomplish their goals with their Coveo solution. My passion is delivering exceptional customer experiences and inspiring teams for success. I have more than 20 years of sales and service experience in digital marketing solutions and analytics. I am known for building high performance teams through seasons of rapid change. In my most recent role, I served as the Executive Vice President, Client Success at Comscore, leading the custom solutions and syndicated servicing practice working with leading technology and media companies, agencies and brands. I graduated from McGill University with a Bachelor’s degree in Marketing and Finance. Outside of work, I enjoy watching my three boys play hockey, baseball and soccer, as well as skiing and biking with my family. I'm always excited to plan our next family vacation adventure. I also spend time volunteering in my community, entertaining family and friends, and taking my Portuguese water dog for long walks. -------- An accomplished Sales and Service Executive with the ability to grow revenue, drive execution and inspire teams for success. Extensive experience in custom market research, sales, account management, client servicing, business intelligence and data analysis. A pioneer in online research methodologies with the ability to provide innovative custom solutions to clients. Strong leader who is committed and accountable to internal and external clients. Sales & Service Executive | Team Leadership & Mentoring | P & L Budgeting | Change Management | Business & Brand Strategy | Digital Media Analysis | Storytelling with Data | Business Intelligence | Product Innovation | Quality Assurance | Project Management| Mergers and Acquisitions | Remote Management