Bio

• 6 years of Team Manager Experience and more than 7 years of Cross Functional Program Management Experience as the Program Leader • Deliver key insights on customer experience, behavior/usage to Technology and Commercial functions. • Accountable for the CTO/CEO Network Performance Targets and Performance Reporting • Developing and managing solutions, and associated processes, to centrally provide consolidated Network Performance and Customer Experience programs and feeding into our Strategy and Business Planning processes in to steer investments • Work end-to-end across all relevant central functions and drive customer focus culture across Technology • Extensive vendor management experience with Network Vendors, Terminal/Sim and Chipset Vendors • Define Technology Roadmap and Features with Terminal /SIM vendors. • Drive Business & Network teams for new product developments • Establish Terminal/SIM strategy for upcoming technologies (VoLTE, 5G, AI, IOT, Fixed Wireless Access)