Bio

•Motivated professional with significant experience working in Social and Community Services with people from diverse cultural backgrounds and age groups •Registered Social Service Worker with OCSWSSW •Strong assessment skills; able to quickly and confidently assist clients with locating resources and making referrals to other service providers •Comfortable and enthusiastic in delivering workshops to support clients in learning about various programs, services and life skills •Client-focused; accustomed to maintaining high customer service standards with a “Customer Comes First” attitude at all times •Calm and patient with capacity to communicate and problem solve with clients dealing with challenging employment, financial and housing circumstances •Experienced in case noting and documentation processes; accustomed to performing follow-up calls and updating client status reports •Enjoy working in teams with the ability to take on leadership roles, as well as be a diligent and cooperative contributor given the situation •Certified in Standard First Aid & CPR – C