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Ellie McPhee

Principle Customer Success Manager

FullStory

Country or State

Australia

Bio

With a passion for driving customer success and value I excel at developing lasting relationships and guiding customers on their digital journey as a trusted advisor. I also have a track record of strong retention and expansion through helping customers realise the economic value of their purchases in order to preserve and grow revenue. I have a keen interest in helping women in the workplace achieve their goals and am always open to catching up over a coffee to share expertise and advice. Areas of Expertise: Team Leadership | Customer Success | Social Media Strategy | Change Management| Brand and Strategy Development | Project Management | Market Research and Analysis | ROI Digital Marketing | Marketing Strategy | Marketing Principles | Social Media Strategy | Brand Ambassador |Relationship Management | Relationship Building | Content Management | Contract Negotiation

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Current Position

Principle Customer Success Manager at FullStory

Degrees

Masters of Commerce Marketing, Marketing/Marketing Management, General

Skills